Success Stories
A Portfolio of Selected Client Success Stories and Case Studies
Database Management System
Our client asked us to develop a data gateway tool to filter corrupted or duplicate data from the client’s system. Our solution improved data quality and consumption for both members and prospects.
Medical Chart Software
Vicert developed a web-based workflow app for efficient and automated medical chart analysis. The fraud detection team used our solution to detect duplicate and fraudulent medical information. Health payers could also use it to review claims and charts received for payment.
Complaint Management System
Our client needed us to develop an IT solution that would allow them to manage their appeals efficiently. In a short time, Vicert implemented a configurable solution that improved the client’s overall workflow and supported different entities: Medicare, Medicaid, Commercial, Health Insurance Exchanges, ACOs, and others.
Drug Database for FDB
Vicert successfully integrated a third-party drug database into the client’s consumer portal.
SAML Authentication Project
The client wanted Vicert to develop a solution to raise patient engagement. Once we finished our software, the client’s members were more likely to share their opinions on care providers (120% increase), and we reduced the client’s bounce rate.
Open Source Software
Our client asked us to complete their migration process of moving their code base of web portals away from the ATG framework. After careful consideration, we opted to create a solution based on Spring and Hibernate/JPA.
Medical Imaging Software
Our client wanted to offer radiologists a more affordable imaging and sharing solution. Vicert developed software with a cloud-based web component, resulting in the cardiologists’ faster diagnostic processes and better healthcare delivery to their patients.
Patient Registration App With EHR Integration
Vicert decreased the overall patient processing time for new patients by 50%
Care Monitoring and Communication Solution
Vicert developed a monitoring app with a structured data entry. Our client needed to optimize their organization's communication, and we offered a solution. Our software reduced the times our client’s staff used on calls and faxes by 85%. We also improved data integrity.
Healthwise Content Integration
An efficient telehealth solution optimized the client’s health content online and integrated it with their disease/case management business processes.
Interactive Voice Response System
Vicert developed the Business Service Interface layer that improved the client’s IVR system, tripling their overall performance.