Success Stories
A Portfolio of Selected Client Success Stories and Case Studies
API Integration
Our client wanted Vicert to build a custom API framework on their outdated technology. Once we completed the project, our client’s legacy system became one of their three core systems.
Patient Intake and Patient Scheduling Software
Vicert enhanced the overall care management system. We increased the product’s information exchange speed and simplified the organization’s processes.
Database Management System
Our client asked us to develop a data gateway tool to filter corrupted or duplicate data from the client’s system. Our solution improved data quality and consumption for both members and prospects.
Medical Chart Software
Vicert developed a web-based workflow app for efficient and automated medical chart analysis. The fraud detection team used our solution to detect duplicate and fraudulent medical information. Health payers could also use it to review claims and charts received for payment.
Complaint Management System
Our client needed us to develop an IT solution that would allow them to manage their appeals efficiently. In a short time, Vicert implemented a configurable solution that improved the client’s overall workflow and supported different entities: Medicare, Medicaid, Commercial, Health Insurance Exchanges, ACOs, and others.
Find a Doctor App
Vicert designed a user-centric solution to connect patients to care providers. We’ve also improved the client’s software, making IT infrastructure and future changes to the system more manageable.
Contract Management Software
Vicert developed a solution to move the client’s operations online. By streamlining the client’s contracting process, we’ve reduced the workload for contractors and approvers, making the entire workflow more efficient.
Workflow Automation Software
Vicert developed software to automate the client’s business processes. We digitalized volumes of paper documentation, saving time and 50 million in real estate costs.
Group Implementation and Renewal Tool - Healthcare CRM
Our web-based app with a single data source lowered our client’s administrative and production costs. Vicert developed a CRM tool for healthcare that improved output quality, membership retention, and growth.
Personal Health Record App
Vicert improved the client’s operations by optimizing workflow and creating a patient engagement software that allowed patients to take a more active role in their health.