Engagement Manager

What Will You Be Working On

Your goal will be to ensure that our relationships with customers are strong, profitable, and enduring!

We are a digital health company, with more than 300+ solutions delivered in the past 15 years for various health tech clients, leading the charge to transform the healthcare industry in the USA.

We will provide education regarding the health tech domain, our operations, and approaches to clients during the onboarding process to gain base knowledge, so do not hesitate to apply if you don’t have experience in the health tech domain.
Your hands-on experience will start with farming and then after the onboarding, an active search for clients to further business development tasks will be your daily working routine.

Education and Experience

Sharp business acumen
Bachelor’s degree in business, marketing, or engineering
4+ years in sales in the tech industry, preferably in a tech solution company
Basic understanding of the software development process
Preferred USA Market experience
Strong fluency in English (preferred C1 level of language)
Experience with Agile methodologies
Entrepreneurial aspirations

React peak into client’s needs
Actively contributes to building a long-term and mutually beneficial relationships with clients
Goal-oriented person
The ability and flexibility to recognize and promote business opportunities

Personal Skills

Your Typical Day

Manage the relationship with the client and all stakeholders
Foster positive relationships with our customers as their primary point of contact
Ensure the contracts are carried out correctly
Manage multiple projects’ delivery with proven quality, within agreed timeline and budget
Create reports on the progress of the contract and projects
Coordinate the team’s resources and third parties for the execution of projects
Develop processes to monitor and track progress on project delivery
Manage changes to the project scope, project schedule, and project costs
Manage invoices and bills for assigned clients
Identify upselling and cross-selling opportunities
Create a positive experience for clients